All emergency department and urgent care wait times are approximated and intended for informational use only. If you or someone else is experiencing a medical emergency, dial 911 immediately.
Emergency Room Wait Times
For life threatening injuries or illness
Not sure if the ER is right for you? Check out our Symptom Guide
Indian Path Community Hospital
2000 Brookside Drive
Kingsport, TN 37660
(423) 857-7000
Open 24 hrs
3 Min
Average Wait Time
4 Hours
Average Visit Length
Johnson City Medical Center
400 North State of Franklin Road
Johnson City, TN 37604
(423) 431-6111
Open 24 hrs
24 Min
Average Wait Time
5 Hours
Average Visit Length
Johnston Memorial Hospital
16000 Johnston Memorial Drive
Abingdon, VA 24211
(276) 258-1000
Open 24 hrs
39 Min
Average Wait Time
3 Hours
Average Visit Length
Norton Community Hospital
100 15th Street Northwest
Norton, VA 24273
(276) 439-1000
Open 24 hrs
45 Min
Average Wait Time
Russell County Hospital
58 Carroll Street
Lebanon, VA 24266
(276) 883-8000
Open 24 hrs
17 Min
Average Wait Time
3 Hours
Average Visit Length
Smyth County Community Hospital
245 Medical Park Drive
Marion, VA 24354
(276) 378-1000
Open 24 hrs
12 Min
Average Wait Time
2 Hours
Average Visit Length
Sycamore Shoals Hospital
1501 West Elk Avenue
Elizabethton, TN 37643
(423) 542-1300
Open 24 hrs
34 Min
Average Wait Time
3 Hours
Average Visit Length
Dickenson Community Hospital
312 Hospital Drive
Clintwood, VA 24228
(276) 926-0300
Open 24 hrs
0 Min
Average Wait Time
2 Hours
Average Visit Length
Johnson County Community Hospital
1901 South Shady Street
Mountain City, TN 37683
(423) 727-1100
Open 24 hrs
2 Min
Average Wait Time
3 Hours
Average Visit Length
Franklin Woods Community Hospital
300 Med Tech Parkway
Johnson City, TN 37604
(423) 302-1000
Open 24 hrs
19 Min
Average Wait Time
4 Hours
Average Visit Length
Bristol Regional Medical Center
1 Medical Park Boulevard
Bristol, TN 37620
(423) 844-1121
Open 24 hrs
7 Min
Average Wait Time
3 Hours
Average Visit Length
Hancock County Hospital
1519 Main Street
Sneedville, TN 37869
(423) 733-5000
Open 24 hrs
4 Min
Average Wait Time
2 Hours
Average Visit Length
Hawkins County Memorial Hospital
851 Locust Street
Rogersville, TN 37857
(423) 921-7000
Open 24 hrs
0 Min
Average Wait Time
2 Hours
Average Visit Length
Holston Valley Medical Center
130 West Ravine Road
Kingsport, TN 37660
(423) 224-4000
Open 24 hrs
3 Min
Average Wait Time
4 Hours
Average Visit Length
Lonesome Pine Hospital
1990 Holton Avenue
Big Stone Gap, VA 24219
(276) 523-3111
Open 24 hrs
33 Min
Average Wait Time
2 Hours
Average Visit Length
Greeneville Community Hospital
1420 Tusculum Boulevard
Greeneville, TN 37745
(423) 787-5000
Open 24 hrs
13 Min
Average Wait Time
3 Hours
Average Visit Length
Lee County Community Hospital
127 Healthcare Drive
Pennington Gap, VA 24277
(276) 299-5000
Open 24 hrs
2 Hours
Average Wait Time
2 Hours
Average Visit Length
Symptom Guide
Use our symptom guide to find the care that's right for you.
Should I go to an Emergency Room?
Ballad Health is ready to assist in a medical emergency.
When you have a life-threatening injury or serious illness, don’t wait to seek care. Call 911 or visit your nearest emergency department if you are experiencing conditions or symptoms such as:
Bleeding that won’t stop Breathing trouble Broken bones Burns (moderate to severe) Prolonged chest pain/pressure Choking
Confusion Coughing or vomiting blood Heat exhaustion Hypothermia Passing out Poisoning
Severe allergic reactions Strange behavior Sudden blurred vision Traumatic or major injuries Trouble speaking
Learn more about our Emergency Departments See ER Wait Times
Should I visit the Virtual Urgent Care
Our Virtual Urgent Care Clinic allows you to connect to a doctor using your desktop computer, laptop, tablet or smartphone.
The virtual urgent care is perfect when you want to skip the wait at the doctor's office or when testing isn't necessary to confirm your diagnosis. Our virtual clinic treats a variety of illnesses and injuries, including:
Cold and flu* Fever, sore throat and cough* Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Seasonal allergies Sinus infections*
Strep throat* Sprains and strains** Urinary tract infections
*Flu and strep throat consultations require a visit to a local urgent care clinic for rapid testing.
**Sprains and strains might require a visit to a local clinic for physical examination.
Learn more about our Virtual Urgent Care
Should I go to an Urgent Care?
Choose one of our urgent cares for quick, expert treatment of minor injuries or illnesses.
Our urgent care clinics do not require appointments and feature extended hours on weekdays and weekends when your primary provider isn’t available. Visit an urgent care when you need treatment for non-emergency conditions, such as:
Cold and flu Fever, sore throat and cough Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Sinus infections Strep throat
Sprains and strains Minor fractures Urinary tract infections
Learn more about our Urgent Care locations See Urgent Care Wait Times
Should I visit a Primary Care physician?
Turn to our primary care providers for patient-focused general and personal care.
Your primary care provider will develop a lasting relationship with you to help you make the best choices for your health. Our primary care locations offer a variety of services, including:
Family planning and birth control Health education and resources Help managing prescriptions Preventive care
Screenings and routine testing Specialist referrals Treating acute and chronic conditions
Learn more about our Primary Care services
The emergency room wait time represents the time it takes from arrival until the patient is seen by a qualified medical professional. The wait times on this page are refreshed every five minutes and do not represent the current activity in the waiting room.
Many circumstances can affect wait times – for example, patients arriving by ambulance with life-threatening injuries or illnesses. Patients with life-threatening or serious conditions will be seen before those with less serious problems or ailments.
These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "wait time not available" is displayed, the current wait time for that emergency department is currently not available.
For non-life-threatening illnesses or injuries that do not require immediate care click here to find quick and connected care close to home.