Wait Times | Ballad Health (2024)

Wait Times | Ballad Health (8)

All emergency department and urgent care wait times are approximated and intended for informational use only. If you or someone else is experiencing a medical emergency, dial 911 immediately.

Emergency Room Wait Times

For life threatening injuries or illness

Not sure if the ER is right for you? Check out our Symptom Guide

What are average visit lengths? Wait Times | Ballad Health (10)

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The average visit length is the approximated time between a patient's arrival at the emergency room and either their departure or admittance to the hospital. The average visit length is refreshed throughout the day and might not represent the current activity in the facility.

These times are based on the average duration for patients admitted into our emergency departments and will not always reflect the experience of every patient. The length of a patient's visit is determined by many circumstances – including the condition, treatment or required testing.

These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "N/A" is displayed, the visit length for that facility is not currently available.

Wait Times | Ballad Health (11)

Indian Path Community Hospital

2000 Brookside Drive
Kingsport, TN 37660

Get Directions

(423) 857-7000

Open 24 hrs

3 Min

Average Wait Time

4 Hours

Average Visit Length

Wait Times | Ballad Health (12)

Johnson City Medical Center

400 North State of Franklin Road
Johnson City, TN 37604

Get Directions

(423) 431-6111

Open 24 hrs

24 Min

Average Wait Time

5 Hours

Average Visit Length

Wait Times | Ballad Health (13)

Johnston Memorial Hospital

16000 Johnston Memorial Drive
Abingdon, VA 24211

Get Directions

(276) 258-1000

Open 24 hrs

39 Min

Average Wait Time

3 Hours

Average Visit Length

Wait Times | Ballad Health (14)

Norton Community Hospital

100 15th Street Northwest
Norton, VA 24273

Get Directions

(276) 439-1000

Open 24 hrs

Wait Times | Ballad Health (15)

Russell County Hospital

58 Carroll Street
Lebanon, VA 24266

Get Directions

(276) 883-8000

Open 24 hrs

17 Min

Average Wait Time

3 Hours

Average Visit Length

Wait Times | Ballad Health (16)

Smyth County Community Hospital

245 Medical Park Drive
Marion, VA 24354

Get Directions

(276) 378-1000

Open 24 hrs

12 Min

Average Wait Time

2 Hours

Average Visit Length

Wait Times | Ballad Health (17)

Sycamore Shoals Hospital

1501 West Elk Avenue
Elizabethton, TN 37643

Get Directions

(423) 542-1300

Open 24 hrs

34 Min

Average Wait Time

3 Hours

Average Visit Length

Wait Times | Ballad Health (18)

Dickenson Community Hospital

312 Hospital Drive
Clintwood, VA 24228

Get Directions

(276) 926-0300

Open 24 hrs

0 Min

Average Wait Time

2 Hours

Average Visit Length

Wait Times | Ballad Health (19)

Johnson County Community Hospital

1901 South Shady Street
Mountain City, TN 37683

Get Directions

(423) 727-1100

Open 24 hrs

2 Min

Average Wait Time

3 Hours

Average Visit Length

Wait Times | Ballad Health (20)

Franklin Woods Community Hospital

300 Med Tech Parkway
Johnson City, TN 37604

Get Directions

(423) 302-1000

Open 24 hrs

19 Min

Average Wait Time

4 Hours

Average Visit Length

Wait Times | Ballad Health (21)

Bristol Regional Medical Center

1 Medical Park Boulevard
Bristol, TN 37620

Get Directions

(423) 844-1121

Open 24 hrs

7 Min

Average Wait Time

3 Hours

Average Visit Length

Wait Times | Ballad Health (22)

Hancock County Hospital

1519 Main Street
Sneedville, TN 37869

Get Directions

(423) 733-5000

Open 24 hrs

4 Min

Average Wait Time

2 Hours

Average Visit Length

Wait Times | Ballad Health (23)

Hawkins County Memorial Hospital

851 Locust Street
Rogersville, TN 37857

Get Directions

(423) 921-7000

Open 24 hrs

0 Min

Average Wait Time

2 Hours

Average Visit Length

Wait Times | Ballad Health (24)

Holston Valley Medical Center

130 West Ravine Road
Kingsport, TN 37660

Get Directions

(423) 224-4000

Open 24 hrs

3 Min

Average Wait Time

4 Hours

Average Visit Length

Wait Times | Ballad Health (25)

Lonesome Pine Hospital

1990 Holton Avenue
Big Stone Gap, VA 24219

Get Directions

(276) 523-3111

Open 24 hrs

33 Min

Average Wait Time

2 Hours

Average Visit Length

Wait Times | Ballad Health (26)

Greeneville Community Hospital

1420 Tusculum Boulevard
Greeneville, TN 37745

Get Directions

(423) 787-5000

Open 24 hrs

13 Min

Average Wait Time

3 Hours

Average Visit Length

Wait Times | Ballad Health (27)

Lee County Community Hospital

127 Healthcare Drive
Pennington Gap, VA 24277

Get Directions

(276) 299-5000

Open 24 hrs

2 Hours

Average Wait Time

2 Hours

Average Visit Length

Symptom Guide

Use our symptom guide to find the care that's right for you.

Should I go to an Emergency Room?

Ballad Health is ready to assist in a medical emergency.

When you have a life-threatening injury or serious illness, don’t wait to seek care. Call 911 or visit your nearest emergency department if you are experiencing conditions or symptoms such as:

Bleeding that won’t stop Breathing trouble Broken bones Burns (moderate to severe) Prolonged chest pain/pressure Choking

Confusion Coughing or vomiting blood Heat exhaustion Hypothermia Passing out Poisoning

Severe allergic reactions Strange behavior Sudden blurred vision Traumatic or major injuries Trouble speaking

Learn more about our Emergency Departments See ER Wait Times

Should I visit the Virtual Urgent Care

Our Virtual Urgent Care Clinic allows you to connect to a doctor using your desktop computer, laptop, tablet or smartphone.

The virtual urgent care is perfect when you want to skip the wait at the doctor's office or when testing isn't necessary to confirm your diagnosis. Our virtual clinic treats a variety of illnesses and injuries, including:

Cold and flu* Fever, sore throat and cough* Eye infections Headaches

Insect or animal bites Minor burns, cuts and rashes Seasonal allergies Sinus infections*

Strep throat* Sprains and strains** Urinary tract infections

*Flu and strep throat consultations require a visit to a local urgent care clinic for rapid testing.

**Sprains and strains might require a visit to a local clinic for physical examination.

Learn more about our Virtual Urgent Care

Should I go to an Urgent Care?

Choose one of our urgent cares for quick, expert treatment of minor injuries or illnesses.

Our urgent care clinics do not require appointments and feature extended hours on weekdays and weekends when your primary provider isn’t available. Visit an urgent care when you need treatment for non-emergency conditions, such as:

Cold and flu Fever, sore throat and cough Eye infections Headaches

Insect or animal bites Minor burns, cuts and rashes Sinus infections Strep throat

Sprains and strains Minor fractures Urinary tract infections

Learn more about our Urgent Care locations See Urgent Care Wait Times

Should I visit a Primary Care physician?

Turn to our primary care providers for patient-focused general and personal care.

Your primary care provider will develop a lasting relationship with you to help you make the best choices for your health. Our primary care locations offer a variety of services, including:

Family planning and birth control Health education and resources Help managing prescriptions Preventive care

Screenings and routine testing Specialist referrals Treating acute and chronic conditions

Learn more about our Primary Care services

The emergency room wait time represents the time it takes from arrival until the patient is seen by a qualified medical professional. The wait times on this page are refreshed every five minutes and do not represent the current activity in the waiting room.

Many circumstances can affect wait times – for example, patients arriving by ambulance with life-threatening injuries or illnesses. Patients with life-threatening or serious conditions will be seen before those with less serious problems or ailments.

These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "wait time not available" is displayed, the current wait time for that emergency department is currently not available.

For non-life-threatening illnesses or injuries that do not require immediate care click here to find quick and connected care close to home.

Wait Times | Ballad Health (2024)
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